To start a return please click here.

Consumers have the absolute right to return any purchase within 14 days after arrival, without giving any reason.

A. Returns

Right of withdrawal

You are allowed tor return any purchase within 14 days.

It starts at the day, where your order got delivered.


To start your return, you have to contact us (JULEZ SUPPLY, Holzkirchener Weg 7, 97280 Remlingen, 97280 Remlingen, Germany, with a flawless explanation about your declaration to start a refund.


We make this process easier with our "Start a Return"  Portal in the footer menu of our website.


What happens next?


Once the statement got provided, we have to refund you all transactions and the shipping fees within a maximum of 14 business days, after the statement got sent to us. We always use the same payment informations, which got used to place this order, as far as nothing else got discussed. We will never charge any fees for the refund. We are eligible to hold the payment back ( refund ) until we received the goods, which got purchased back.


You have to send the goods back at every time, within 14 days after arrival, without any excuse. We are not offering free returns, as far as no error happened on our end.


B. Withdrawal sheet

If you like to return your purchase, please fill out the informations below and send it back with your ordered goods, after you have started the retun in our "Returns Portal".





I/We  hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service 



Ordered on(*) ____________ / received at (*) __________________

Name of the consumer

Address of the consumer

Sign of the consumer


(*) Cross out what is not applicable